Role: Sales Account Executive

Location: Dundalk / Remote / Hybrid

About Nova Leah:

Nova Leah is a world leader in the provision of cybersecurity solutions for medical device manufacturers and healthcare providers. With operations in the US and in Ireland, Nova Leah’s software helps connected medical device manufacturers meet cybersecurity compliance requirements throughout the entire product lifecycle. Nova Leah’s flagship product, SelectEvidence®, is an expert cybersecurity risk assessment platform. SelectEvidence® guides medical device manufacturers and healthcare providers through the processes of identifying and mitigating applicable threats to medical device products.  Nova Leah is currently seeking to hire a Senior Marketing Manager to support their international expansion in the US.

Job Profile:

The successful Account Executive (AE) is self-starting, hardworking and able to manage multiple priorities.  They are responsible for serving the needs of existing customers and managing the whole sales cycle for existing and new customers. They will work with the Lead development representative who develops initial interest and establishes the potential need for Nova Leah services.  The AE is responsible for holding discovery calls, establishing specifics through that discovery call(s), setting the demonstration meeting with the prospect, and closing the deal.

The Account Executive is one of the most important members of the Nova Leah team, representing our company in the industry and establishes relationships with both existing and potential clients. The principal responsibility is to foster a strong relationship with client companies through an exceptional customer experience.

Role & Responsibilities:

We are looking for a competent, motivated, and ambitious Sales Account Executive to join our rapidly-expanding team. Sales Account Executive will be directly responsible for the maintenance and expansion of our customer base in the fast-paced cybersecurity industry.

• Work as part of the team to build a strong pipeline of opportunities
• Profiling/researching new existing leads to create a detailed view of the current and future Nova Leah customer needs for cybersecurity technology
• Move the customer from interest to active interest; help our customers evolve from a stage of consideration to purchase
• Manage the entire sales cycle from finding a client to securing a deal
• Through researching and prospecting you will create higher value opportunities and develop a sales pipeline with high sales conversion rates
• Work closely with multiple stakeholders (lead development team, technical team, marketing team…) to achieve specific goals
• Create detailed business plans to facilitate the attainment of goals and quotas
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers’ dedication
• Remain in frequent contact with the clients in your responsibility to understand their needs
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
• Negotiate agreements and keep records of sales and data
• Knowledge of market research, sales and negotiating principles
• Ensure exceptional internal & external customer satisfaction
• Excellent communication/presentation skills and ability to build relationships

Qualifications:

• BSc or BA in business administration, sales, marketing, or technical discipline
• 2 – 5 years of experience as a Sales Account Executive or similar role in a fast-paced, highly cross-functional organization offering high-tech products/services
• Proven success as an Account Executive, sales/customer service, business development role and managing multiple projects in a high growth environment where priorities shift fast
• Outstanding knowledge of MS Office and using a CRM software
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Exceptional time-management skills
• Great interpersonal and communication skills
• Enthusiastic and passionate
• Excellent communication/presentation skills and ability to build relationships
• Strong business acumen, negotiation skills
• Goal-oriented and driven
• A technical background in Engineering, Computer Science ideal
• In-depth knowledge and understanding of existing and developing technologies related to cybersecurity and the ability to understand and identify opportunities for customers

How to Apply:

If you feel you are a good fit for this role, please send your CV and cover letter to hr@novaleah.com. 

Please be sure to include the job title in the email subject line.